RTLS: Have you overlooked an important technology that could improve patient care, make your enterprise safer or make care more convenient?
Leading Analyst Firm report validates significance of real-time location and condition sensing technology (RTLS) and poses important questions to consider.Gartner just released its Hype Cycle for Healthcare Provider Technologies and Standards for 2010. Gartner’s Hype Cycles assist healthcare delivery organizations (HDOs) to assess the value and maturity of important IT technologies and associated standards that support their efforts to improve safety and care quality, reduce costs, increase revenue, and remain compliant. These Hype Cycles enable IT executives, healthcare strategists and technology planners to compare their understanding of a technology's evolution against Gartner's analysis of the technology's maturity, to decide whether or when to invest in a technology.
The entire report is very perceptive, and for Awarepoint, provides validation of the market messaging we have espoused for years: “real-time awareness of critical processes enables adjusting or correcting them and flexing resources in real time. A real-time health system strips latencies from enterprise business and clinical workflows, coordinates providers, and engages patients — all of which decrease delays, waste, and errors of omission and commission out of the system." We concur!
Here’s some of what Gartner has to say about the Real-time Enterprise and Location- and Condition-Sensing technologies:
Gartner defines the "real-time enterprise" as an enterprise that competes by using up-to-date information to progressively remove delays to the management and execution of its critical business processes. Analysts go on to say:
“The RTHS creates a real-time awareness of critical processes and enables adjusting or correcting them and flexing resources in real time. A real-time health system strips latencies from enterprise business and clinical workflows, coordinates providers, and engages patients — all of which decrease delays, waste, and errors of omission and commission out of the system.” Among other technologies, Gartner suggests the HDO must leverage:
- Location- and condition-sensing technologies. These technologies provide the real-time intelligence necessary to balance scheduling, workload and resource demands, while ensuring compliance with evidence-based practices.
Gartner's Hype Cycles can be used to answer some very basic questions about the IT components HDOs have purchased and deployed. Gartner recommends that HDOs should ask themselves, "Is there anything here that we could be using — anything whose business value to us is worth the risk — anything that would benefit us or differentiate us from our competition?" And, for technologies later in the adoption Hype Cycle, HDOs should ask themselves, "Have we overlooked an important technology that could improve patient care or make the enterprise safer or make care more convenient?"
For hospitals considering adopting real-time location systems (RTLS), or those that have been “on the fence”, this a great report and poses important questions to consider. RTLS can offer rapid-impact results today in enterprise asset management, and, if the right solution is selected, offer scalability to meet the future needs of the real-time enterprise.
If you’re a healthcare CIO and Gartner client, you can access Gartner’s research at gartner.com.