Gartner just released a Research Note entitled: The Top 9 Actions for the Healthcare Delivery Organization CIO, 2010 (25 March 2010ID:G00174771). It’s a great look into top recommendations for an effective healthcare IT organization.
Gartner analysts specifically note: “In 2010, the effective healthcare IT organization, led by the competent, confident CIO, is a significant enabler of care quality, operational efficiency and business agility.” The Research Note goes on to further challenge healthcare CIOs to “continuously monitor and very rapidly adjust core medical and care delivery processes to better balance demand and delivery, going beyond stripping latencies from enterprise business and clinical workflows. This paradigm is compelling for the health system of the future — enterprises already steeped in the terminology of time and urgency, such as "stat," "triage" and "rapid response" — to meet the combined challenges of increased demand for services, continued pressure on cost and a focus on consistently high quality.”
To remain competitive, Gartner believes health systems must evolve to “Real-time Enterprises (RTEs)”. “They must redesign and transform their critical clinical and business processes, and this requires enhancing IT and communications infrastructure, systems, and technologies to operate more collaboratively. To successfully operate as RTEs, health systems will expand their use of automation, instrumentation, location and condition-sensing technologies; event-driven and service-oriented approaches; messaging and interoperability; and wireless and mobility, and integrate a host of other technologies and process changes that enable the RTE.”
There is some powerful insight here, and for us at Awarepoint, a real validation of our market segment and its place in the overall Real-time Enterprise. If you’re a healthcare CIO and Gartner client, you can access Gartner’s research at gartner.com.